Why take this course?
The intention of improvement management is to ensure that organizations determine improvement opportunities, in addition to planning and implementing actions to achieve the expected results, to improve customer satisfaction and performance of the organization's processes. That is why improvements should help the organization to continue meeting customer requirements and expectations, applying actions to correct or prevent unwanted effects.
That is why Quara Consulting and Training has designed this course in order to strengthen the capacity to apply continuous improvement in organizations, considering the results of the analysis and evaluation of indicators, audit management and the review by the management to determine if Continuous improvement actions are necessary and therefore improve the suitability, adequacy and effectiveness of the QMS.
You will be able to obtain greater knowledge and specialization in topics such as:
Manage non-conformities
Establish effective corrective actions, through the application of root cause analysis
Differentiate between a correction and a corrective action
Identify opportunities, plan and develop actions to improve the system, processes, people, products or services that generate an impact on business performance.
Have methodologies and tools for managing improvement
Our courses and tools are adapted and customized according to the needs of companies based on the industry and market in which they operate.
You can download the course material, know the content plan.